26. Since your apprenticeship/traineeship commenced, has any training been delivered by your training provider?
Yes (CONTINUE)... 1 No (GO TO Q.30)... 2
27. Which of the following methods, if any, does the training provider use to deliver the training? (READ OUT) (M/R)
Delivers materials to the workplace . 1
Person from the training provider gives on-site instruction 2
Employer delivers on behalf of the provider 3
You attend college/classes... 4
(None of these)... 5
28. On a scale of 1 to 5 where 1 is ‘very dissatisfied’ and 5 is ‘very satisfied’, how satisfied overall are you with the methods for delivering training? (S/R)
1 (very dissatisfied)... 1 2 ... 2 3 ... 3 4 ... 4 5 (very satisfied)... 5
Q.29 OMITTED
ASSESSMENT (HIGH PRIORITY)
30. Have you been assessed during the course of your apprenticeship/traineeship?
Yes (CONTINUE)... 1 No (GO TO Q.35)... 2
31. Are you satisfied with the assessment conducted? [NOTE: CAN BE BY TRAINING PROVIDER OR EMPLOYER – ONLY CONCERNED WITH THE GENERAL EXPERIENCE]
Yes ... 1 No... 2
32. Do you believe that your skills and competencies have been adequately assessed?
Yes ... 1 No... 2 33. Was the assessment fair?
Yes ... 1 No... 2
No ... 2
Q. 35-36 OMITTED (MEETING CLIENT EXPECTATIONS- (MEDIUM PRIORITY))
INVOLVEMENT AND FEEDBACK (MEDIUM PRIORITY)
37. Do you receive adequate information on your progress in your training?
Yes... 1 No ... 2 INTENTIONS (MEDIUM PRIORITY)
38. What was your main reason for becoming involved in apprenticeships/traineeships? (DO NOT READ) (S/R)
39. What others? (PROMPT IF NECESSARY) (M/R)
Q.38 Q.39 MAIN OTHERS
To get a job... 1 1
To start a career in this industry ... 2 2
To get a better job or promotion ... 3 3
Employer decided ... 4 4
Other(specify)... 5 5
40. Has your apprenticeship/traineeship helped you to achieve your main reason for doing the course?
[DISPLAY RESPONSE IN Q.38 TO AID INTERVIEWER/RESPONDENT, NOT AS PART OF THE QUESTION]
Yes ... 1 No... 2 OUTCOMES (HIGH PRIORITY)
41. I’m going to read you some statements that other apprentices/trainees have made about the outcomes of the programmes they have been involved with. Taking into consideration your involvement, please tell me whether you agree or disagree with each of the statements I read out. Would you say you agree or disagree that….(READ OUT). Is that just (agree/disagree) or strongly (agree/disagree)?
(ROTATE) Agree Disagree Strongly Agree Disagree Strongly DK
The skills developed through your apprenticeship/traineeship are
relevant to your current job...1 2 3 4 5 The skills developed through your apprenticeship/traineeship are
relevant to the needs of your industry...1 2 3 4 5 The course had the right balance between theory and
practice ...1 2 3 4 5 The course had the right balance between on and off job
training ...1 2 3 4 5
OVERALL EXPERIENCE (MEDIUM PRIORITY)
42. Would you recommend an apprenticeship or traineeship to other people thinking of ent ering one?
Yes... 1 No ... 2
Q.43 OMITTED
IMMEDIATE INTENTIONS (LOW PRIORITY)
44. And finally, when you complete your apprenticeship/traineeship, do you most likely expect to…
(READ OUT) (S/R)
Continue working with the firm ... 1
Continue working in the industry, but not with my current employer 2
Start a position in a different industry.. 3
Commence further training/education, or 4
Suspect that that you will be unemployed 5
Thank you, that was the end of the survey. In case my supervisor needs to check my work, may I please have your first or last name?
RESPONDENT'S NAME ...
And can I just confirm your phone number? I dialled [DISPLAY PHONE NUMBER FROM SAMPLE] - is this correct?
No- RESPONDENT'S PHONE ... (...)
Yes- CONTINUE
Just in case you missed it my name is .... from NCS Australasia.
about this project, questionnaire or respondents should be disclosed to any third party.
NCS Australasia Pty Ltd 100 Station Street NUNAWADING VIC 3131 Ph. 03 9873 8800 Fax. 9873 8909
Apprentices Employer Questionnaire
[23 March 2000] Project number 9546
INTRODUCTION
Good morning/afternoon/evening, I’m …(full name)… from NCS Australasia the National Market Research Company. Could I please speak to the person who coordinates apprenticeships and traineeships for your company?
Yes, self - (CONTINUE)
Yes, somebody else - (ASK TO SPEAK TO PERSON AND RE-INTRODUCE) No, not available at this time - (ARRANGE CALLBACK)
No, not at this location - (THANK AND TERMINATE) No, Refused - (THANK AND TERMINATE INTERVIEW)
We are conducting research on behalf of the Victorian Government about the quality of training in Victoria’s apprenticeship and traineeship system. The study takes about 12 minutes, would you be able to help us today?
Yes – (CONTINUE)
No- (THANK AND TERMINATE INTERVIEW)
Just to let you know that part of this interview may be listened to by my supervisor as part of my training.
No objection – (CONTINUE)
Respondent objects – (THANK AND TERMINATE)
THEIR SITE OR ALL THAT THEY ARE RESPONSIBLE FOR IF MORE THAN ONE SITE]
1 ...1 2-4 ...2 5-10 ...3 11-20 ...4 21-30 ...5 31+ ...6 (none) ...7
2. And how many trainees does your company currently employ? [BRIEFING NOTE: AT THEIR SITE OR ALL THAT THEY ARE RESPONSIBLE FOR IF MORE THAN ONE SITE]
1 ...1 2-4 ...2 5-10 ...3 11-20 ...4 21-30 ...5 31+ ...6 (none) ...7
[TERMINATE IF EMPLOYER DOES NOT CURRENTLY EMPLOY ANY APPRENTICES OR TRAINEES – CODE 7 or ‘DK’ IN BOTH Q.1 AND 2]
3. How many total employees are there at your company, that is at your location/site. Are there… (READ OUT)
[BRIEFING NOTE: IF NATIONAL OR REGIONAL, ETC –ASK FOR TOTAL NUMBER OF EMPLOYEES FOR THE LOCATIONS THEY ARE RESPONSIBLE FOR IN THE APPRENTICESHIP/TRAINEESHIP PROGRAMME)
1-19 ... 1 (CHECK QUOTAS-SMALL ) 20-100 ... 2 (CHECK QUOTAS- LARGE) Over 100 ... 3 (CHECK QUOTAS-LARGE)
4. Our records show that [DISPLAY POSTCODE FROM SAMPLE] is your company’s postcode, is that correct? [CHECK QUOTAS FOR METRO/NON-METRO] [RECORD LOCATION POSTCODE , NOT MAILING POSTCODE]
Yes ... 1 No (RECORD POSTCODE) ... 2
5. What is the main industry that your company operates in? [GET A MIX OF INDUSTRIES]
Agriculture, Forestry, Fishing and Hunting 1
Mining ... 2
Manufacturing-foods, beverages, tobacco products 3
Manufacturing-textiles, clothing and footwear 4
Manufacturing-wood products and furniture 5
Manufacturing-paper or paper products 6
Manufacturing-chemical, plastic, coal, petroleum, glass, clay, cement or
other non-metallic mineral products ... 7
Manufacturing-metals and metal products including machinery, transport
Or other equipment, scientific apparatus, and household appliances 8
Electricity, Gas and Water ... 9
Construction ... 10
Communication... 14
Finance, Property and Business Services 15
Public Administration and Defence... 16
Community Services ... 17
Recreation, Personal and Other Services 18
Non-Classifiable Economic Units ... 19
6. [ASK ALL EXCEPT CODE 7 IN Q.1] What type of provider are you mainly using to train (most of these apprentices/this apprentice)? (S/R)
7. Any others? (M/R)
Q.6 Q.7 MAIN OTHERS
TAFE ... 1 ... 1 Group Training
Company... 2 ... 2 In-house... 3 ... 3 Other(specify).... 4 ... 4 None ... 5* ... 5
*IF NONE IN Q.6, SKIP TO Q.8
8. [ASK ALL EXCEPT CODE 7 IN Q.2] What type of provider are you mainly using to train (most of these trainees/this trainee)? (S/R)
9. Any others? (M/R)
Q.8 Q.9 TAFE ... 1 ... 1 Group Training
Company... 2 ... 2 In-house... 3 ... 3 Other(specify).... 4 ... 4 None... 5* ... 5
*IF NONE IN Q.8, SKIP TO Q.10
10. [ASK ALL EXCEPT CODE 7 IN Q.1] Is the training for (most of these apprentices/this apprentice) delivered…(READOUT) (S/R)
Fully on the job; or ... 1 On and off the job ... 2
Other(specify)... 3 [DO NOT READ]
11. [ASK ALL EXCEPT CODE 7 IN Q.2] Is the training for (most of these trainees/this trainee) delivered…(READOUT) (S/R)
Fully on the job; or ... 1 On and off the job ... 2
Other(specify)... 3 [DO NOT READ]