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The hills shire CounCil

enD oF TerM rePorT

2008 - 2012

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2008 - 2012

end of Term report

The Hills Shire Council is pleased to present its 2008 - 2012 End of Term Report.

INTRODUCTION

The Hills Shire Community Strategic Direction seeks to articulate what the community would like to see happen to make this Shire the best it can be. This direction expresses our community’s values; its targets reflect our priorities with the strategies and projects to describe how Council will find innovative ways to work towards achieving a better quality of life for those who live, work, visit and play in our beautiful Shire.

Hills 2026 has two important roles. First, it is a means for our community to track progress towards improved quality of life for people in the Shire with indicators acting as a point of reference to guide us towards the future we want. Secondly, it provides a framework for activities or Council, businesses and the entire Hills Shire community.

This is a living and dynamic strategy that will evolve to meet the needs of a changing community. It will determine what we are seeking to engage the efforts of not only The Hills Shire Council, but also regional bodies, State Government departments, businesses, clubs, associations, community groups and individuals in the Shire.

STRATEGIC DIRECTION

The Hills Shire Council under the Statutory Reporting guidelines is required to prepare a “End Of Term Report”.

This report has to detail Council’s achievements in implementing the Community Strategic Plan and the four year Delivery Program.

Accordingly this Council had set the following Strategic Direction in 2009-2010.

PROACTIVE LEADERSHIP

• Pursue property development and invest in programs that will improve Council’s financial position.

• Implement a Ten Year Capital Improvements Program.

VIBRANT COMMUNITIES

• Review Playing Fields Policy.

• Pursue potential sponsors for Visual Arts Program and Prize.

• Implement improvements to Councils Aquatic Facilities.

BALANCED URBAN GROWTH

• Prepare Land and Environment Plan (LEP) 2010.

• Precinct Planning in Carlingford.

• Pursue partnerships to improve Showground Road.

• Prepare Master Plan for the Hills Centre and Administration Centre Site.

Achievements against these directions are set out under the respective Themes.

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THE HILLS SHIRE COUNCIL END OF TERM REPORT 2008 - 2012

Email: [email protected] Phone: (02) 9843 0555

The Hills Shire Council PO Box 75 Castle Hill NSW 1765

Our Councillors 5

Financial Highlights 6 Strategic Direction 8 Proactive Leadership 10 Vibrant Communities 14 Balanced Urban Growth 18 Protected Environment 22 Modern Local Economy 26

Index FINANCIAL HIGHLIGHTS

STRONG FINANCIAL POSITION

$150M INFRASTRUCTURE IMPROVEMENTS

Council’s financial position remains strong and is committed to maintaining it’s long term financial sustainablilty.

REMAINS DEBT FREE

Council was debt free and will continue to budget for operational surplus as a high priority.

Over the last four years Council term, we delivered over $150m capital improvements.

MAJOR ACHIEVEMENTS

• Revitalisation of Main Street Castle Hill

• Completion of Wrights Road Reserve &

Community Centre

• Completion of Bruce Purser Reserve at Kellyville

• Funding provided for Infrastructure backlog

• Adopted Draft LEP 2010 and sent to NSW Minister for Planning and Infrastructure for Gazettel

• Providing 5185 residential blocks in North Kelly Release Area

• Successfully negotiated first NSW BioBanking Agreements

• Successful food organics trial

…. more on pages 10 to 27

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Central Ward

Clr Peter Dimbrowsky Mobile: 0419 664 438 Facsimile: 9659 2162

Email: [email protected]

Clr Tony Hay

Mobile: 0422 508 975 Facsimile: 9838 0205

Email: [email protected]

Clr Justin Taunton Mobile: 0448 083 108

Email: [email protected]

East Ward

Clr Larry Bolitho (Mayor) Mobile: 0412 174 413 Facsimile: (02) 9873 3578

Email: [email protected]

Clr David Bentham Phone: 9630 5290 (home) Mobile: 0427 292 140 Facsimile: 9630 9402

Email: [email protected]

Clr Andrew Jefferies Mobile: 0427 928 111

Email: [email protected]

West Ward

Clr Dr Michelle Byrne (Deputy Mayor) Mobile: 0448 268 140

Email: [email protected]

Clr Mike Thomas Phone: 9843 0102 Mobile: 0423 798 891 Facsimile: 9614 3437

Email: [email protected]

Clr Raymond Harty OAM Phone: 9649 5000 (work) Mobile: 0412 265 876 Facsimile: 9649 8500

Email: [email protected] [email protected]

OUR COUNCILLORS

North Ward

Clr Greg Burnett Mobile: 0402 849 794 Facsimile: 9843 0410

Email: [email protected]

Clr Dr Barbara Burton Phone: 9651 1865 Mobile: 0417 254 171 Facsimile: 9653 9474

Email: [email protected]

Clr Robyn Preston Mobile: 0419 200 300 Facsimile: 9894 7779

Email: [email protected]

SEPTEMBER 2008 - SEPTEMBER 2012 COUNCIL TERM

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0 10 20 30 40 50 60 70

08/09 09/10 10/11 11/12

51.4 45.1 60.5 57.5

Reserves $m

I’m pleased to report that Council achieved a continued strong financial position during 2010-2011. Our financial indicators all continue to be well above accepted industry benchmarks, and the unrestricted current ratio, which shows Council’s liquidity position and measures its ability to satisfy its obligations, was described by our Independent Auditor as the best he has ever seen.

Council remains debt free, and our long-term projections show we are in a positive and strong financial position for the future. I thank both our Councillors and Council Officers for their responsible fiscal management without impacting the services we deliver.

A highlight of the year was Council’s exhibition of our Draft The Hills Local Environmental Plan (LEP). The Draft LEP aims to achieve a balanced outcome that reflects local community values within the State Government framework. Extensive community consultation was carried out, including displays, information sessions, advertisements and social media platforms - with

FINANCIAL HIGHLIGHTS

residents actively encouraged to participate and comment on the Draft LEP.

Major projects designed to increase the quality of life for our residents were carried out. Stage one of The Castle Hill Main Street beautification project is now complete, with Old Northern Road re-opened to traffic in March.

The Castle Hill Main Street project has created a vibrant and upgraded town centre for residents and visitors and facilitated the creation of outdoor dining spaces. The majority of the work was carried out by Council staff, with the project being on time and within cost estimates. As General Manager, I extend my appreciation and thanks to the staff involved who clearly demonstrated we can deliver a project as well as any contractor.

BUILDING STRONG SUSTAINABLE FINANCES

The current term of Council has continued responsible spending to deliver more on infrastructure without curtailing any Council services and also adopted a sound funding strategy to fund the Infrastructure backlog.

Level of Reserves is after providing for the purchase of property to replace Council Administration Offices as a result of North West Railway development, prior to receiving proceeds from sale of current

Depot site.

Reserves $m

$ 150.5 m Infrastructure Improvements

Total Land & Other Acquisitions Capital Buildings CBD Roads Bridges Traffic Footpaths Stormwater Parks

2008/2009 38.30 5.10 33.20 2.30 13.60 6.40 - 1.00 1.00 1.30 7.60

2009/2010 39.80 19.10 20.70 3.60 1.60 4.50 1.50 1.30 1.10 1.10 6.00

2010/2011 23.20 6.30 16.90 2.70 4.50 4.80 1.50 0.20 0.80 1.20 1.20

2011/2012 49.24 31.71 17.53 1.87 1.37 7.51 0.33 1.42 2.59 1.26 1.28

150.54 62.21 88.33 10.47 21.07 23.21 3.33 3.92 5.49 4.86 16.08

15.00 20.00 25.00 30.00 35.00

19.10

6.30

31.71 Acquisitions (Land & Buildings) $m

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FINANCIAL RATIOS

Council’s financial position can be measured by the results of the Industry Key Financial Ratios. The Key Ratios concerning Council’s Financial position are listed below. All ratios are well above industry benchmarks.

2008/2009 2009/2010 2010/2011 2011/2012

Unrestricted Current Ratio 4.97:1 6.28:1 8.51:1 9.65:1

Measures the adequacy of working capital and its ability to satisfy obligations in the short term.

Rates and Annual Charges Coverage Ratio 54.97% 56.30% 51.48% 42.27%

Measures the degree of Council’s dependence upon revenue from Rates and Annual Charges.

Debt Service Ratio 0% 0% 0% 0%

Measures the impact of loan principal & interest payments.

Rates & Annual Charges O/S 3.47% 4.64% 3.27% 3.15%

Measures the impact of uncollected Rates and Charges.

Asset Renewals Ratio 146% 138% 109% 156%

Asset Renewals over Depreciation, Amortisation & Impairment

$ 150.5 m Infrastructure Improvements

Total Land & Other Acquisitions Capital Buildings CBD Roads Bridges Traffic Footpaths Stormwater Parks

2008/2009 38.30 5.10 33.20 2.30 13.60 6.40 - 1.00 1.00 1.30 7.60

2009/2010 39.80 19.10 20.70 3.60 1.60 4.50 1.50 1.30 1.10 1.10 6.00

2010/2011 23.20 6.30 16.90 2.70 4.50 4.80 1.50 0.20 0.80 1.20 1.20

2011/2012 49.24 31.71 17.53 1.87 1.37 7.51 0.33 1.42 2.59 1.26 1.28

150.54 62.21 88.33 10.47 21.07 23.21 3.33 3.92 5.49 4.86 16.08

- 5.00 10.00 15.00 20.00 25.00

Buildings CBD Roads Bridges Traffic Footpaths Stormwater Parks

Infrastructure Improvements 08/09 to 11/12

$m

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STRATEGIC DIRECTION

COMMUNITy VISION

Proactive leadership creating vibrant communities balancing urban growth protecting our environment and building a modern local economy.

COMMUNITy VALUES

Our community’s aspirations for the Hills Shire local area are described by the following community values:

• Community Spirit

• Accessibility

• Sustainability

• Leadership

• Natural Beauty

HILLS 2026 COMMUNITY

STRATEGIC

DIRECTION DELIVERY

PROGRAM OPERATIONS

PROGRAM

Resourcing Strategy

Asset Management

Strategy

Workforce

Strategy Long Term

Financial Plan Community Outcomes, Quality of Life indicators

and Council Strategies

Council Actions, Performance Measures and Budget

• Innovation

• Balance

• Proactivity

• Safety

• Families

PLANNING PROCESS

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OUR COMMUNITy STRATEGIC DIRECTION IS BUILT ON THE FOLLOWING THEMES:

VIBRANT C OMMUNITIES B ALANCED U RBAN G ROWTH PROTECTED ENVIRONMENT M ODERN L OCAL ECONOM y PROACTIVE LEADERSHIP

• Council works together with the community

• Council’s finances and assets are responsibly managed

• Our community is transparently governed

• Council is an employer of choice

• I am a valued customer

PROACTIVE LEADERSHIP

• There are places to play and be active

• I can feel safe

• I am connected to the community

• There are services and facilities to suit my needs

VIBRANT COMMUNITIES

• I can get where I need to go

• Lifestyle options that reflect our natural beauty

BALANCED URBAN GROWTH

• Our Shire is green and pollution free

• I can feel close to nature

• Our natural resources are used wisely

PROTECTED ENVIRONMENT

• Our Shire attracts new businesses and visitors

• I can work close to home

MODERN LOCAL ECONOMy

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Quick Facts

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Strategic Planning

• Development of a four year Delivery Program, one year Operational Plan in line with Integrated Planning and Reform guidelines.

• Development of a 10 year Long Term Financial Plan, Workforce Strategy and Asset Management Plans.

Infrastructure

• Adoption of Infrastructure Backlog funding strategy.

Developer Contributions

• Acceptance by Department Of Planning the use of NPV formula to calculate Developer Contribution Plan Contribution Rates.

• Liaising with IPART officials and Department of Planning to address the shortfall due to State Government capping of Developer Contributions.

Property Development

• Negotiations with NSW Government regarding acquisition of Council Depot site for North West Rail.

• Purchase of future Council

Administration Centre, 3 Columbia Crt, Baulkham Hills.

• Sale of 92 Wrights Road, Kellyville as a commercial development site to ALDI Foods.

• Successfully negotiated BioBanking Agreements over Council owned land at Withers Road Kellyville, Porters Road Kenthurst and Cadwells Road Kenthurst resulting in issue of the first registered BioBanking Statement in New South Wales.

• Withers Road Development - Approval for Subdivision of Withers Road, Kellyville for residential town house and apartment sites.

ProaCTive leaDershiP

ACHIEVEMENTS

2008/09 2009/10 2010/11 2011/12

FULL TIME STAFF 605 584 586 581

NUMBER OF RESIDENTS/RATE

ASSESSMENTS 59,150 59,887 60,390 61,310

NUMBER OF CALLS PROCESSED

TO COUNCIL ADMIN 213,695 284,748 325,267 327,844

NUMBER OF VISITORS TO

COUNCIL’S WEBSITE 652,693 659,788 754,266 851,197

Proactive leadership

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• Subdivision design concept for Council owned land at Hill Road and Colburra Place, West Pennant Hills completed to maximise protection of environmentally sensitive areas while still yielding a development opportunity for Council.

• Finalised purchase of former Castle Hill Fire Station to consolidate Brisbane Road Development site.

• Feasibility study and financial model for development of Terminus street car park to create parking, retail, office, residential and civic spaces.

• Investigated opportunities for

Baulkham Hills Town Centre - Meeting with LPMA completed and further direction pending on decision by NSW Government to proceed with North West Rail link.

• Investigated options for Gay Street development.

• Prepared Master plan for The Hills Centre and Administration Centre Site - The Urban Design Strategy, Standards

and Diagrams for future DCP have been developed in conjunction with consultants. Zones reflecting the urban design strategy have been incorporated into the draft LEP 2010.

Customer Service

• Set up of new Contact Centre to facilitate improved Customer Service with one stop shop concept.

• Expanded e-request system to broader categories of customer services operating 24/7.

• Introduced one-stop-shop services at Dural and Carlingford Libraries.

• Council launched its new “Hills Focus”

community magazine.

• Increased Council’s cost savings by keeping legal matters in-house.

• Council created the Sydney Hills

Business and Lifestyle portal to promote the region to businesses, families and business.

ACHIEVEMENTS CONTINUED

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• Impact of proposed North West Rail Link on Operations Centre in Carrington Rd, Castle Hill.

• Uncertainty of the Impact on Council Finances due to the Developer Contribution capping by the State Government.

• Increase in the age profile of both the existing workforce and volunteers and the challenges

this presents in attracting replacements in the medium and longer term.

• Maintaining and improving customer response times to service requests.

• Dealing with service authorities to minimise impact on the cost and delivery time for Capital Works Programs.

Challenges for Tomorrow

Quality of Life Indicators

COUNCIL WORKS TOGETHER WITH THE COMMUNITY 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Level of Communication &

Access to Information

66.2 66.2 67.0 67.0

Q - Community Satisfaction - People Who Agree Opportunities To Have A Real Say on Important Issues

61.8 61.8 62.6 62.6

Q - Number of Participants in Council's Annual Community Survey

1005.0 1,005.0 986.0 986.0

COUNCIL’S FINANCES AND ASSETS ARE RESPONSIBLY MANAGED

2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Financial Management Approach

64.2 64.2 64.4 64.4

Q - Community Satisfaction - Preparing for Future Changes in the Shire

62.8 62.8 62.0 62.0

OUR COMMUNITY IS TRANSPARENTLY GOVERNED 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction with Council Decision Making 60.4 60.4 61.4 61.4 Q - Community Satisfaction With Council's Professional

Conduct

69.0 69.0 71.0 71.0

Q - Council's Rating On The Governance Health Check 85.0 86.0 89.0 82.0 Q - Percentage of Staff Trained in Code of Conduct 95.0 95.0 83.0 85.0

COUNCIL IS AN EMPLOYER OF CHOICE 2008/2009 2009/2010 2010/2011 2011/2012

Q - Percentage of Staff Retained 95.2 97.8 88.9 91.4

I AM A VALUED CUSTOMER 2008/2009 2009/2010 2010/2011 2011/2012

Q - % People Who Are Not Dissatisfied With Council Services Overall

91.0 91.0 94.0 94.0

*Not measured.

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vibrant Communities

Quick Facts

ACHIEVEMENTS

Reserves & Playing Fields

• Completion and opening of Bruce Purser Reserve at Kellyville.

• Refurbishment of Bella Vista Farm Park.

• Development of Pavilion at Les Shore Reserve.

• Improved the play facilities at Bernie Mullane Sports Complex and Balcombe Heights Estate by constructing shade sails over the playground equipment.

• Extension of sporting facilities at Murray Farm to meet the growing demands of the community.

• Upgraded the amenities blocks at Eric Mobbs Reserve, North Rocks Park, Don Moore Reserve, Coolong Reserve, Ellerman Park and South Maroota Reserve improving access.

• Completed renovations to 79 sports fields in preparation for 2011 Winter Season.

• Reviewed Playing Fields Policy.

• Coordinated participation of volunteers resulting in planting of trees and shrubs.

Child Care

• Completion of refurbishment of the Balcombe Heights Child Care Centre playground supported by Kidsafe NSW.

• Council’s six Child Care centres achieved excellent licensing accreditation

following inspections throughout the term of Council.

Community Facilities

• Introduction of an on-line booking and payment system for Community Facilities.

• Council held its first Volunteer Expo at Rouse Hill to promote volunteering opportunities in the Hills.

• Construction and opening of Wrights Road Community Centre and Reserve.

• Establishment of museum operated by Hills District Historical Society at Balcombe Heights Estate.

• Restoration of the level of the Homestead at Bella Vista Farm.

2008/09 2009/10 2010/11 2011/12

NUMBER OF VOLUNTEERS 2,086 2,116 2,000 2,080 AREA OF PUBLIC OPEN SPACE

MAINTAINED 1,304ha 1,302ha 1,305ha 1,320ha

NUMBER OF SERVICES TO FRAIL

AGED AND DISABLED PEOPLE 279,808 213,549 223,199 223,138 LIBRARY VISITS

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vibrant Communities

ACHIEVEMENTS

CONTINUED Aquatic Centre

• Refurbishment of Baulkham Hills Memorial Swimming Centre.

• Provided access for disabled people into the Baulkham Hills Pool with the introduction of a sling hoist and upgrade of the first aid facilities.

Library

• Introduction of E-books in Library.

Aged & Disabled

• Successful review of the community transport fleet to maximise usage and resources to increase client access to the transport program.

• Introduction of a new food services supplier to increase meal choices for clients.

• Operating hours at Orange Blossom Cottage were extended to provide additional care for clients and respite hours for carers with no extra cost to clients and carers.

• Launch of the Mental Health Respite Program to assist carers of people with

a severe mental illness or an intellectual disability.

• The number of respite hours in our Mental Health Respite Program increased from an average of 290 per month to an average of 1000 hours per month.

• With increase funding of $125,000 being available, over 120 clients who were on waiting list are now receiving lawn mowing service.

• Refurbishment of two buildings at Balcombe Heights to be used as Dementia Care and Aged Care facilities.

• New shopping trip shuttle bus introduced for Retirement Villages in Hills District.

Signature Events

• Signature Events Program commenced with the very popular Shakespeare in the Park at the Bella Vista Farm and the Sydney Country Music Festival held at the Showground in conjunction with Castle Hill Show. Visual arts exhibition

‘Sensoria’ held.

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Quality of Life Indicators

THERE ARE PLACES TO PLAY AND BE ACTIVE 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Playgrounds and Play Equipment 73.6 73.6 76.0 76.0

Q - Community Satisfaction - Community Centres and Halls 70.8 70.8 74.2 74.2

Q - Community Satisfaction - Ovals and Sporting Facilities 79.2 79.2 80.2 80.2

Q - Community Satisfaction - Public Toilets 54.2 54.2 57.4 57.4

Q - Community Satisfaction - Quality of Parks and Gardens 77.0 77.0 79.0 79.0

Q - % People Who Agree or Strongly Agree They Have Easy Access to

Sporting Facilities 53.0 53.0 53.4 53.4

Q - % Population Aged Over 18 Who Participate In Physical Activity 79.0 79.0 78.7 78.7

I CAN FEEL SAFE AND HEALTHY 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Emergency Services 80.8 80.8 83.8 83.8

Q - Community Satisfaction - Lighting of Public Areas 67.2 67.2 69.8 69.8

Q - % People Who Feel Safe in Public Places During the Day 90.7 90.7 91.6 91.6

Q - Number of Crimes Reported Per 100,000 People - Malicious Damage To

Property 837.2 837.2 760.4 688.9

Q - Number of Driving Offences Per 100,000 People Exceeding Alcohol

Limit 191.0 191.0 259.7 *

I AM CONNECTED TO THE COMMUNITY 2008/2009 2009/2010 2010/2011 2011/2012 Q - Community Satisfaction - Council Provision of Community Events 70.8 70.8 73.0 73.0 Q - Community Satisfaction - Support for Volunteer Organisations 71.8 71.8 75.0 75.0 Q - % People Who Agree or Strongly Agree Their Neighbourhood Has a

Friendly Atmosphere 85.1 85.1 83.2 83.2

Q - % People Who Agree or Strongly Agree They Have Easy Access to

Community/Neighbourhood Facilities 43.4 43.4 44.7 44.7

Q - % People Who Agree or Strongly Agree They Have Easy Access to

Entertainment/Cultural Facilities 40.2 40.2 35.5 35.5

Q - Contributions And Donations To Community Groups, Individuals And

Organisations 90,342.7 81,408.7 76,551.0 67,768.0

Q - Per Capita Voluntary Participation 19.5 19.5 19.5 *

THERE ARE SERVICES AND FACILITIES TO SUIT MY NEEDS 2008/2009 2009/2010 2010/2011 2011/2012 Q - Community Satisfaction - Services and Facilities for Older People 68.2 68.2 69.6 69.6

Q - Community Satisfaction - Youth Services and Facilities 64.4 64.4 66.0 66.0

Q - % People Who Agree or Strongly Agree They Have Easy Access to

Health and Medical Services 68.2 68.2 67.6 67.6

Q - % People Who Agree or Strongly Agree They Have Easy Access to

Schools 61.0 61.0 61.2 61.2

• Managing the impact of North West Railway line on precincts around stations.

• Managing a population of approximately 250,000 people by 2013.

• Meeting the expectations of over 2,000 volunteers while ensuring adherence to

• Cost impacts of changes to child/staff ratios to be introduced under the National Reform Agenda for Long Day Care.

• Adapt and respond quickly to changing customer expectations and new technology based service delivery channels for customer service and the Library.

Challenges for Tomorrow

* Data not available yet.

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Quick Facts

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Balanced urban Growth

ACHIEVEMENTS

2008/09 2009/10 2010/11 2011/12

ROAD NeTwORk MAiNTAiNeD (kMs) 931 934 938 944

FOOTpAThs MAiNTAiNeD (kMs) 319 328 328 346

NUMBER OF DEVELOPMENT

APPLICATIONS PROCESSED 1,822 1,959 2,025 1,725 NUMBER OF KILOMETRES SWEPT 1,911 1,918 2,542 2,317

% DEVELOPMENT APPLICATIONS

PROCESSED IN 40 DAYS 88.47 87.98 86.99 88.74

% SUBDIVISION APPLICATIONS 62% 76% 61% 63%

Development Planning

• Gazettal of New Local Environmental Plan (LEP 2010).

• Carlingford Precinct Planning.

• Release of the North Kellyville Precinct Plan to provide for 5,185 new dwellings.

• Development of quality and balanced structures and landscapes within the Norwest Business Park including the construction of the Circa precinct and development of the new Hills Private Hospital and shopping centre.

• Pursued partnerships to improve Showground Road - Council staffs have completed the detailed concept plan for this section of Showground Road. The RTA have now taken responsibility for completing the final engineering design work, including public utility relocations, private property adjustments and traffic signal designs.

• Preparation and adoption of the Brothel Development Control Plan and Outdoor Dining Development Control Plan.

• Providing a new land use planning framework to meet dwelling and employment targets and guide future decisions for the Shire.

Civil Infrastructure

• Construction Stage 1 of Main Street Castle Hill Town Centre - Construction of all works between Showground Road and Crane Rd/Castle Street completed and road reopened to all traffic. Construction on the western side of Showground Road and Cecil Street completed. Stage 2 design has been completed but construction postponed until the completion of Norwest Rail construction.

• Extension of Cycleway at Fred Caterson Reserve.

• Completion of Castle Hill Ring Road.

• Approved construction of $2.3 million of public infrastructure including 4.9km of new road and 3.4km of drainage in conjunction with development of privately owned land.

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Balanced urban Growth

• Construction of 650 metres of a 2.5m wide shared pedestrian/cycle path from Bruce Purser Reserve to link with the existing pathway and bridge over Caddies Creek. This has provided an important pedestrian link for 3 schools and the Kellyville and Beaumont Hills communities to the Rouse Hill Regional Centre.

Development Monitoring

• Conducted 15,793 critical stage building inspections.

• Engineering design and construction specifications and a library of standard drawings placed on Council’s website making them freely available to the public.

• Foundation of Hills Certifiers, a business initiative of Council that provides development and construction certification services to the local building community.

• Implementation of e-submission process in conjunction with

development application notification allowing affected landowners to lodge submissions electronically through Council’s website.

• Approval of development activity in the Balmoral Road and North Kellyville

release area. The development includes a number of seniors living developments, multi-unit housing and a significant number of single detached dwellings.

• Comprehensive awareness campaign to determine the level of fire safety within our local Shopping Centres.

• Approved construction of $19.4 million of public infrastructure including 23km of new road and 19.9km of drainage in conjunction with development of privately owned land.

• Approved the first on-line Complying Development Application in NSW.

• Established the Hills Certifiers website to interact with the local building community with the ability to request a quote for certification services and book an inspection on-line.

• School Safety patrols conducted every week during peak hour traffic at the schools.

• Comprehensive awareness campaign to determine the level of compliance with the fire safety regulations in shopping centres.

• Assessed $2.7 billion in development applications.

ACHIEVEMENTS

CONTINUED

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Quality of Life Indicators

I CAN GET WHERE I NEED TO GO 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Footpaths/Cycleways 65.2 65.2 66.0 66.0

Q - Community Satisfaction - People Satisfied with Condition of Residential Road Surfaces

65.2 65.2 64.4 64.4

Q - Community Satisfaction - Traffic and Parking Enforcement 65.0 65.0 63.0 63.0 Q - % Of Population Who Walk, Cycle Or Use Public Transport

To Get To Work

11.1 11.1 11.1 *

Q - % People Who Agree or Strongly Agree They Have Easy Access to Work

33.0 33.0 32.5 32.5

Q - Length of Cycleways Constructed Per Year (metres) 241.0 250.0 1,400.0 1,900

Q - Total Commuters in Shire * 69,314.0 69,314.0 69,314.0 *

LIFESTYLE OPTIONS THAT REFLECT OUR NATURAL BEAUTY 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Streetscape Appearance 72.0 72.0 73.6 73.6 Q - Community Satisfaction - Low Density Housing

Development

68.8 68.8 70.2 70.2

Q - Community Satisfaction - Medium Density Housing Development

57.4 57.4 58.8 58.8

Q - Community Satisfaction - Range of Shopping Facilities 85.2 85.2 84.4 84.4 Q - Community Satisfaction Built Environment - Overall Zoning

and Presentation of the Shire

74.6 74.6 74.2 74.2

Q - Community Satisfaction Heritage Buildings - Protection of Heritage Values & Buildings

72.2 72.2 74.0 74.0

Q - % People in the Shire Unemployed 3.2 3.2 3.2 *

Q - % People Who Agree or Strongly Agree They Have Easy Access to Local Shops

78.8 78.8 79.3 79.3

Q - % People Who Agree or Strongly Agree They Have Easy Access to Major Shopping Centres

72.7 72.7 71.6 71.6

Challenges for Tomorrow

• Improving our Transport links in the Shire.

• Meeting the demands for a diverse range of affordable housing and maintain the character of our existing villages & neighbourhoods.

• Responding to on-going reform of the NSW planning systems including the renewal of the Environmental Planning and Assessment Act 1979.

• Providing for sustainable dwelling and employment growth that balances the needs

• Community acceptance of higher density development.

• Council’s role in facilitating and developing affordable housing.

• Our involvement in NSW government in delivering North West Rail Link.

• Moving forward greater electronic lodgement of assessment of land use opportunities.

* Data not yet available.

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Quick Facts

ACHIEVEMENTS

Protected environment

2008/09 2009/10 2010/11 2011/12

SAVINGS GREEN HOUSE GAS

eMissiONs – wAsTe 7,219 9,616 9,965 15,288

NUMBER OF FOOD PREMISES

INSPECTED 575 1,044 714 789

sTORMwATeR NeTwORk (kMs) 608 608 611 613

INCREASE IN ENERGY USE 3.88% -0.46% 6.83% ^ -6.9%

% REDUCTION IN KG GARBAGE 24.37* 5.02 7.05 7.57

Sustainability

• Completion of the water saving project at Waves Fitness and Aquatic Centre and Alfred Whaling Reserve – this will save 70,000 litres of water each week.

• Collation of 50,000 biodiversity records to identify critical bushland habitats.

• Completion of the construction of the Mclymonts Road Fish Passage project.

• 15,288 tonnes of greenhouse gas emissions saved.

• Creation of a “Sustainable Home Demonstration site” for residents to visit. Demonstration site is retrofit with the installation of solar panels, solar hot water system, double glaze windows , solar tubes, roof insulation, roof vents etc. Centre is also a site for Water wise garden demonstration.

• Education programs including Biodiversity, Schools Environment Days, Bushland Clearing, the Living Sustainability Workshop series and skin penetration workshop.

• Installation of solar power systems, solar hot water and energy efficient lighting at various Council facilities to reduce Council’s energy consumption.

• Energy and water audit on Council’s top 10 energy and water consuming sites.

• Installation of water tanks and sub- surface drainage at Eric Mobbs Reserve Fields 3 & 4 to reduce our water demand.

• Completed Hunts Creek Reserve emergency bank stability works.

• Completed Stage 2 Burnside Reserve, Oatlands urban stream rehabilitation.

Resource Recovery

• 151,016 tonnes of household garbage were disposed which is equivalent of 12.19 kilos on average of waste produced per household per week.

• 73,266 tonnes of recyclables were collected and reprocessed and subsequent savings.

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Protected environment

ACHIEVEMENTS CONTINUED

• 77,010 tonnes of garden organics were collected and turned into mulch and soil conditioners for the agriculture and horticulture markets.

• 21,294 tonnes of cleanup materials were collected with over 92,151 residents using the service.

• 30,815 tonnes of electronic materials were recycled , predominantly large televisions owing to the implementation of digital TV.

• 10,362 mattresses were diverted from the on-call clean up service.

• Household Chemical Cleanout collection event resulted in 9,212 residents participating and 3,224 tonnes of hazardous materials collected.

• Community Education and promotional communication delivered to Hills residents, including support of State and Local Programs such as the Keep Australia Beautiful, Waste Watchers

Program, local School visits and the Hills Home and Lifestyle Expo.

• Replacement of 34 single 12 litre toilet systems with water efficient 5 litre dual flush systems saving 500,000 litres of water a year.

• Introduction of Council’s “Rethink Your Waste – The Hills Kitchen Rocks”

seminars proved overwhelmingly successful. Information on ways to eat healthy while keeping the costs low and the waste lower by introducing ideas on meal planning, purchasing choices, composting and worm farming.

Environmental Health & Safety

• 789 inspections were carried out on the Shires Food premises to assure public health standards are maintained.

• Public place recycled bins installed in the more frequently visited public reserves.

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Quality of Life Indicators

OUR SHIRE IS GREEN AND POLLUTION FREE 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Air Quality 81.0 81.0 83.2 83.2

Q - Community Satisfaction - Management of Noise Pollution

74.6 74.6 75.0 75.0

Q - Community Satisfaction - Water Quality 81.0 81.0 82.6 82.6

Q - Greenhouse Gas Emissions Abated By Council 7,219.0 9,616.0 9,965.0 15,288 Q - % of Sessions That Air Pollution Index Is In the Hazardous

Range 2.5 11.4 4.4 *

Q - % People Who Use Solar Power 7.2 7.2 17.1 17.1

Q - Number Of Air Pollution Complaints Received By Council

Per Year 85.0 108.0 99.0 81.0

Q - Number Of Water Pollution Complaints Received By

Council 129.0 53.0 58.0 82.0

I CAN FEEL CLOSE TO NATURE 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Bushland Regeneration and

Weed Control 71.6 71.6 72.8 72.8

Q - Community Satisfaction - Preservation of Permanent

Open Space & Sensitive Environments 71.4 71.4 70.8 70.8

Q - Community Satisfaction - Preservation of Plants and

Animals in their Natural Habitat 74.6 74.6 76.6 76.6

Q - % People Who Agree or Strongly Agree They Have Easy

Access to Natural Areas 73.1 73.1 74.3 74.3

Q - Number Of Threatened Fauna Species In The Shire 38.0 38.0 42.0 42.0 Q - Number Of Threatened Flora Species In The Shire 22.0 22.0 22.0 22.0 Q - Percentage Variation in Vegetation Cover Across the

Shire 3.0 3.0 3.0 *

OUR NATURAL RESOURCES ARE USED WISELY 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Garden Organics Collection 75.8 75.8 75.3 75.3

Q - % People Who Compost Garden Waste 34.4 34.4 33.6 33.6

Q - % People Who Use Energy Saving Devices In Their Homes 88.5 88.5 91.9 91.9

Q - % People Who Use Recycled Water 31.7 31.7 31.3 31.3

Q - Total Potable Water Consumption For The Shire 14,662,993 15,434,148 15,856,341 * Q - Tonnes of Domestic Waste Material Collected by Council

Going to Landfill 41,690.0 42,561.0 42,686.0 45,375

Challenges for Tomorrow

• Finding alternative Waste Technologies to reduce the landfill dependence.

• Making waste recovery programs more accessible to the community as they are costly and require extensive promotion and marketing to be successful.

• Reducing both Council’s and the Community’s energy and water consumption.

• Protecting our endangered species and vegetation communities.

• Increasing participation and prioritisation of environmental protection.

* Data not yet available.

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ACHIEVEMENTS

• Development of the Employment Lands Direction to guide the planning, protection and management of land zoned for commercial/industrial use in the Hills.

• “Invest Sydney Hills” – an investment attraction campaign was developed and conducted to promote the Sydney Hills as a key business location.

• Business Development workshops offered to increase business competence and capacity of local companies.

• Council facilitated a mentoring program to support 70 local small businesses.

• Council met with companies in the Shire to provide business information, local data and support for business growth objectives.

• Large business intelligence database maintained and made available via businesssydneyhills.com.au to local businesses.

• “Supercharge Your Business” campaign launched to encourage local businesses to access free Council business and information and statistics.

• New regional website and tourism brochure developed in partnership with the Hills Hawkesbury and Regional Tourism Association to more effectively promote the location as a tourism destination and to support tourism industry.

• Collaborated with Business Magazine to promote Council activities and position the local region as a business location.

• “Head for The Hills” Investment attraction campaign targeted health industry.

• The new-look updated Investment Attraction Prospectus was distributed to the business community.

• Opening of new Mungerie Visitor Information Centre at Rouse Hill.

Modern local economy

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Quick Facts

Modern local economy

2008/09 2009/10 2010/11 2011/12

TOTAL LABOUR FORCE 96,676 100,480 101,231 101,856

TOTAL UNEMPLOYMENT 4.71% 6.01% 3.67% 4.42%

BusiNesses RegisTeReD (ABNs) 1,707 1,779 1,718 1,539 BusiNesses DeRegisTeReD (ABNs) 1,532 1,339 1,447 939 TOTAL COMPANIES REGISTERED 30,249 30,689 30,960 31,560 gROss RegiONAL pRODuCT (esT) $6.424b $6.545b $7.479b $8.018b

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Quality of Life Indicators

OUR SHIRE ATTRACTS NEW BUSINESSES AND VISITORS 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Town Centre and Village Atmosphere

74.6 74.6 72.8 72.8

Q - Business Entries - Employing Businesses 1,707.0 1,779.0 1,718.0 1,539 Q - Business Exits - Employing Businesses 1,532.0 1,339.0 1,447.0 939

I CAN WORK CLOSE TO HOME 2008/2009 2009/2010 2010/2011 2011/2012

Q - Community Satisfaction - Commercial Building Development

74.8 74.8 72.4 72.4

Q - Community Satisfaction With Generation of Local Employment Opportunities

68.2 68.2 64.8 64.8

Q - Number Of Small Businesses In The Shire (1 - 4 Employees)

N/A 5,562.0 * *

Q - Percentage of Population Living and Working in the Shire

45.8 45.8 45.8 *

Q - Proportion of Population with Bachelor or Higher Degree Qualifications

24.1 24.1 24.1 *

*Data not available yet.

Challenges for Tomorrow

• Retaining and attracting business investment to provide a range of jobs.

• Providing opportunities for people at all stages of life.

• Utilising our geographic position within the Sydney metropolitan region to secure national and international business investment.

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THE HILLS SHIRE COUNCIL

Email: [email protected] Phone: (02) 9843 0555 The Hills Shire Council PO Box 75 Castle Hill NSW 1765

www.thehills.nsw.gov.au

References

Related documents

These priorities are: • plan for sufficient jobs, targeted to suit the skills of the workforce by leveraging investment in regional transport connections and targeting the industries